What Can Your Customers Expect From You?
Duration: 12 Minutes Paypal – Open a business account
Description: Experience is everything when you’re a customer of an online business… think about it for a second, unlock a traditional store of retail phone in business there isn’t anything physical about the relationship.
Taken from the customers perspective it can be scary.
What are you going to do with their email address?
What is the refund policy?
Where do you store the credit card details?
Get the picture?
Learn about setting up your policy and procedures manual in this video.
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